We do not match competitor’s ink prices, trade, membership & 3rd party market place sellers. Both us and the competitor must have the product in stock and ready for delivery. Our competitor’s product must be the same model number as ours. We’ll match the prices of any products (not delivery, installation charges, product protection plans or other services) offered on identical terms and where we can check the price and stock position. We'll match against any other UK retailer store or website price including offer-code discounts. If you bought online: call us on 03 and have your receipt handy.

If you see the same item cheaper elsewhere, within 7 days of buying from us we’ll refund you the difference. Here’s how to get a price match if you’ve already bought: We’ll even price match 7 days after your purchase! If you have not yet purchased you’ll need the product code (available on the product page), our price, the competitor you want us to match and details of any relevant voucher offers. If you have already purchased you’ll need your receipt, the competitor you want us to match and details of any relevant voucher offers. We promise to match the competitor’s price available when you contact us. Our installers are not authorised to install any products within any commercial location Please note: Installations are only available to domestic premises.

Where installation has been purchased, our team will disconnect your existing appliance, install your new product and connect it to existing services within 1 meter. If you have selected recycling, please ensure your existing appliance is disconnected (and defrosted where relevant) before our team arrive.

Installation and recycling are available on large items (large kitchen appliances and TVs over 40”) and can be selected during the checkout process. Predicted lead time for your chosen product/s will be detailed in your basket before checkout.įor large items (kitchen appliances, large screen TVs etc.) you can select your delivery date and time during the checkout process. Products will be sent as soon as possible, but may be delayed due to supply chain pressures. There are a variety of free and chargeable delivery options for these items detailed during the checkout process. Large items (large kitchen appliances and some TVs over 40') do not qualify for standard delivery. Standard delivery is free on orders over £49 ex VAT.

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